Service Fees
Explained.
The travel industry is moving away from hidden commissions toward transparent service fees. Here is what you should expect to pay in 2026.
Why the Shift?
For years, agents worked for "free," earning money only when you booked through them. This created a conflict of interest: the agent was incentivized to book the hotel that paid the highest commission, not the one that was best for you.
In 2026, the best travel advisors charge a Professional Fee. This separates the advice from the transaction, ensuring they work exclusively for you.
Of Travel advisors now charge a flat fee.
The average starting fee for 2026 domestic trips.
Typical Fee Structures
What you get for the price you pay.
The Plan Design Fee
A flat fee for the intellectual labor of building an itinerary. It covers research, vetting, and logistics mapping.
The Retainer Fee
A 'good faith' deposit that is often applied toward the final cost of the trip if you book within a certain window.
Bespoke Management
Often used for high-end events or large groups where the agent manages every detail 24/7 during the trip.
Why NxVoy
Is Free.
Traditional agents have overhead: rent, salaries, and insurance. By using advanced AI, NxVoy can automate 90% of the planning work, allowing us to offer professional-grade itineraries without the $300 service fee.
Start Planning NowNo Retainers
Start building your trip immediately without any upfront deposit.
Direct Pricing
Our AI finds the lowest public rates and shows them to you directly.
Instant Changes
Modify your fee-free itinerary as many times as you like in seconds.
Plan This Trip with Shasa AI
Don't just read about it—experience it. Let our AI assistant build your perfect itinerary, manage your bookings, and guide you 24/7.
Available on App Store
The Fine Print
Common questions about travel agent billing.
Is the fee negotiable?
Generally, no. Professional travel advisors view their fee as a reflection of their expertise and value. High-volume clients or luxury group bookings may see some flexibility, but expect the listed rate.
Do agents still get commissions if I pay a fee?
Yes, in many cases. Most hotels and tour operators pay commissions (usually 10%) on the backend. This is why you often get better perks (upgrades, credits) from an agent—the supplier is paying them to bring high-value clients.
What happens if I cancel my trip?
Most service fees are non-refundable. They cover the labor of *planning* the trip, which has already been completed. This is another area where AI like NxVoy wins—zero risk if your plans change.